Scope of Services

Healthcare Alliances LLC
Milk N Mamas Baby

123 N Main St.
Suite 102D
Dublin, PA 18917
Toll Free: 844-645-5666
Fax 888-606-8425

 

Scope of Services

Specialty Programs

Milk N Mamas Baby is comprised of specialty programs, which are geared to meet the needs of various patient populations. We specialize in helping new moms make a direct connection to all things pertaining to breastfeeding supplies, equipment and resources. We provide specialty products and services for the pediatric patient based population with select respiratory illnesses. Our team of educated healthcare professionals are here to provide continuous support for patients and referral sources. Our Support services are geared towards patient compliance and patient success in attaining wellness benefits.

Products and Services

We provide an array of pediatric and adult products & services: Breast Pumps – Breastfeeding Supplies, Nebulizers, Photo Therapy Devices, Cpap/Bipap & Supplies and more…

Office Hours

Our hours of operation are Monday through Friday from 9:00am to 5:00pm.

After Hours

If you are having a medical emergency, please call 911 or go to your nearest emergency room. We are not equipped or staffed to handle medical emergencies. In the event that you need to to reach us after hours, you may call our office number: 215-249-1729 and our on call support technician will be available to assist you with your concerns and or requests. All other issues will be addressed on the following business day during normal business hours.

Complaint Process

Healthcare Alliances LLC – Milk N Mamas Baby, are concerned with the satisfaction of their patients and clients. If during the course of your association with our company there are issues that you feel are examples of quality of service or are in need of attention, please do not hesitate to call us at the above number. You will receive a response from us within 5 days of your request. Unresolved complaints will receive a written response within 14 days. If you feel your complaint was unresolved and you did not receive a written response from us please call 844-645-5666. In the event your complaint remains unresolved, you may file a complaint with our Accreditor: The Compliance Team In., via their website: www.thecomplianceteam.org or via phone: 1-888-291-5353.