Patient Rights & Responsibilities
Patient Rights:
- The patient has the right to considerate and respectful service.
- The patient has the right to obtain service without regard to race, creed, national origin, sex, age, disability, diagnosis or religious affiliation.
- Subject to applicable law, the patient has the right to confidentiality of all information pertaining to his/her medical equipment service. Individuals or organizations not involved in the patient’s care, may not have access to the information without the patient’s written consent.
- The patient has the right to make informed decisions about his/her care.
- The patient has the right to reasonable continuity of care and service.
- The patient has the right to voice grievances without fear of termination of service or other reprisal in the service process.
- Patient Responsibilities:
- The patient should promptly notify Healthcare Alliances LLC–Milk N Mamas Baby of any equipment failure or damage.
- The patient is responsible for any equipment that is lost or stolen while in their possession and should promptly notify Healthcare Alliances LLC–Milk N Mamas Baby in such instances.
- The patient should promptly notify the Healthcare Alliances LLC–Milk N Mamas Baby of any changes to their address or telephone.
- The patient should promptly notify the Healthcare Alliances LLC–Milk N Mamas Baby of any changes concerning their physician.
- The patient should notify the Healthcare Alliances LLC–Milk N Mamas Baby of discontinuance of use.
- Except where contrary to federal or state law, the patient is responsible for any equipment rental and sale charges which the patient’s insurance company/companies does not pay.
