Patient’s Rights & Responsibilities

Patient Rights & Responsibilities
Patient Rights:
  • The patient has the right to considerate and respectful service.
  • The patient has the right to obtain service without regard to race, creed, national 
origin, sex, age, disability, diagnosis or religious affiliation.
  • Subject to applicable law, the patient has the right to confidentiality of all information pertaining to his/her medical equipment service. Individuals or organizations not involved in the patient’s care, may not have access to the information without the patient’s written consent.
  • The patient has the right to make informed decisions about his/her care.
  • The patient has the right to reasonable continuity of care and service.
  • The patient has the right to voice grievances without fear of termination of service 
or other reprisal in the service process.
Patient Responsibilities:
  • The patient should promptly notify  Healthcare Alliances LLC–Milk N Mamas Baby of 
any equipment failure or damage.
  • The patient is responsible for any equipment that is lost or stolen while in their possession and should promptly notify  Healthcare Alliances LLC–Milk N Mamas Baby in 
such instances.
  • The patient should promptly notify the  Healthcare Alliances LLC–Milk N Mamas Baby of 
any changes to their address or telephone.
  • The patient should promptly notify the  Healthcare Alliances LLC–Milk N Mamas Baby of 
any changes concerning their physician.
  • The patient should notify the  Healthcare Alliances LLC–Milk N Mamas Baby of 
discontinuance of use.
  • Except where contrary to federal or state law, the patient is responsible for any equipment rental and sale charges which the patient’s insurance company/companies does not pay.